Privacy policy

Privacy Policy

Last Updated: 9/12/2025

My Book Port (“Company”, “we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, safeguard, and disclose information when you use our website https://mybookport.com and associated services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information including but not limited to:

  • Name, mobile number, email address

  • Billing and shipping address

  • School code / school association, if applicable

  • Payment details (processed securely through Razorpay — we do not store or access card/bank/UPI details)

  • IP address, device information, browser type, and cookies data

  • Order history and customer service interactions

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders

  • Facilitate secure payments

  • Provide customer support & order updates

  • Improve website performance and user experience

  • Send relevant product updates, promotional messages, or school-related notifications (with opt-out option)

  • Prevent fraudulent transactions and compliance with legal obligations

3. Cookies & Tracking Technologies

We use cookies, analytics, and tracking technologies to:

  • Maintain shopping cart & login state

  • Personalize shopping experience

  • Improve website performance

You may disable cookies in browser settings, but some features may not function correctly.

4. Sharing of Information

We do not sell, trade, or rent personal data to third parties.
We may share information only with:

  • Payment gateway partner (Razorpay) for secure transaction processing

  • Logistics and courier partners for order delivery

  • IT, hosting, and analytics service providers

  • Legal authorities if required under law

All third-party partners follow strict confidentiality standards.

5. Data Security

We implement strong technical and organizational safeguards including:

  • SSL encryption

  • Secured payment gateway compliance (PCI-DSS via Razorpay)

  • Limited internal access controls

However, no internet transmission is fully secure. Use our services at your discretion.

6. Data Retention

We retain personal data only as long as necessary:

  • To comply with legal, taxation, and regulatory requirements

  • To support order history and after-sales service

After retention periods expire, data is securely deleted.

7. Your Rights

You have the right to:

  • Access, review, correct or update personal information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw marketing communication consent at any time

Email requests to: support@mybookport.com

8. Third-Party Payment Information

Payments are processed securely via Razorpay.
For more information, review Razorpay’s own privacy policy at:
https://razorpay.com/privacy/

We do not store or collect your payment card, UPI, or banking details.

9. Changes to This Policy

We may update this Privacy Policy at any time. The revised version will be posted on this page with a revised "Last Updated" date.

10. Contact

If you have questions or concerns about privacy matters, you may contact us at:

Email: support@mybookport.com



By using My Book Port, you agree to this Privacy Policy.